Outside Hours School Care (OHSC) - 2025
- Ruth Jung
- Nov 29, 2024
- 7 min read
Please see below further details in relation to the Before & After School Care Program at Rowellyn Park Primary School.
Co-ordinator: Leanne Groenendyk
Contact Ph: 0409 965 998 (enquires only)
Contact Information:
Email: oshcrpps@gmail.com
Contact Ph: 0435653313 (Please use this number for bookings and cancellations)
This phone is used to send messages regarding bookings and cancellations. Messages are read and responded to daily between 6.30-9.30am and 2-6pm.
Costs:
Before School Care (6:30 - 8:45am): $29.00 - Permanent
$30.00 - Casual
After School Care (3:15-6:45pm): $32.00 - Permanent
$33.00 - Casual
Please note: these costs are before the CCS funding has been applied so your out of pocket expenses may be less depending on your CCS.
All bookings and cancelations (this will include permanent bookings) need to be done by 6PM the night prior to the booking, otherwise your child will be marked absent and a charge for the booking will occur.
Link to complete the online enrolment form: https://www.smartcentral.net/service_profile/show/1028
If you have already enrolled with the OSHC program:
Please click on the link
When you click on the link it will open up to a welcome page, under the school log, click on ‘apply’.
Log in with your email address and your mobile phone number as your password with no spaces eg: 040912345678
If you don’t have a mobile on file, you can use the ‘forgot password’.
Then proceed to complete the enrolment form (please note you need to complete the form not just the booking form otherwise it will not be approved)
It is important when adding the children’s information, it is one child per application (for eg: you complete the first child then submit, then go back in and do another application for the next child, (however most of the information will be prefilled from the first application you submitted you will need to update the new child’s information. If you have a sibling starting next year you will do the same process (complete an application for that child).
If you have never used the program before you will need to log in as a New user? Sign up a new account.
When uploading documents please ensure you add all relevant documents (eg: if you put down an allergy you will need to provide an allergy plan).
To ensure you receive emails from the system, you will need to add the following email address: no_reply@smartcentral.net as a safe sender in your address book. This is especially important if you have a Hotmail or Gmail account, as they will auto spam the email and then delete these emails, you won’t be able to find them in your Junk folder.
Never used the program before – New enrolment?
If you have never used the program before you will need to login as a New User? Sign up a new account.
When uploading documents please ensure you add all relevant documents (eg: if you put down an allergy you will need to provide an allergy plan).
This may seem overwhelming for some, but will benefit us all in the end, if you need any assistance or have any questions, please do not hesitate to contact Leanne.
Accessing the Parent App.
Our current Smart Central software has a parent app that allows you to sign in and out your children, view your child’s learning journey and captures of your child’s time at OSHC, as well as view statements and pins.
Parents are also able to make bookings for casual days.
Please read the information below on how to load the app as well as make bookings.
More information will follow about our learning software.
To access the app, please click on the following link on your phone, https://theapp.v.smartcentral.net/
First log in,
Username is your email address (SmartCentral email address)
Password is your mobile number/ unless you have reset your password.
Save the log in details you don't need to sign in each time.
The below information will depend on the make of your phone, you may download to phone via the home screen or the phone may request for you to download or install
If you are not automatically prompted to download the app, click on the button on the bottom of the page (as below)
Once this opens the new page, Scroll down until you see Add to Home Screen
Select Add
Parent App will now be available.
Features of the Parent App
On the main page you will see your child’s session for that day (today).
If your child is not booked in today, you will see no sessions.
In the example below the sign in and out is currently locked as the child is booked for ASC and the session does not start until 3.15pm.
At the top there is a notification symbol and chat.
Notification – to view notes sent from the service.
Chat – to engage in real time chats with the service.
Across the bottom, you will see the icons,
House: home page
Images: to view captures shared of your child/ren.
Reports: view reports and add family stories you would like to share with the service.
Calendar: to view current bookings and allows you to make bookings.
Profile: view information such as statements and PINS.
To make a booking for a casual day
Click on the calendar.
The system will show your current bookings for the day.
Use the arrows to select the day you would like to make the casual booking for.
On the room/session you would like to book into select
book now.
You will see the room you are booking in for and the session BSC/ASC.
The fee being applied for the session.
If you want to proceed, select confirm.
The session will then show booked.
At the bottom you will see Booking successful.
Meet and greet:
If you would like to make an appointment for a meet and greet, tour of the program with the student for a chance for them to familiarise themselves with the surroundings and meet some of our educators please contact Leanne to book a time.
Communication:
With the recent introduction of online bookings (via Smart Central), to ensure we are receiving all messages and emails related to bookings and cancellations we have introduced a separate phone number and email for all OSHC booking related correspondence.
Please note that the phone will stay at the OSHC program, therefore the phone and emails will be checked at the beginning of each day between 6.30-9.30am and in the afternoon between 2-6pm, for any bookings or cancellations and rolls will be adjusted accordingly . This phone is used to message only. If you need to speak to someone directly call Leanne on 0409965998.
Booking Procedure:
A permanent booking: Your child/children have set days each week. This is marked on your online enrolment form.
Casual booking: Means bookings are made sporadically and do not follow a set pattern. This is done via online bookings smart central.
All bookings and cancelations (this will include permanent bookings) need
to be done by 6.30pm the night prior to the booking otherwise your child
will be marked absent and a charge for the booking will occur.
Once you have made an on line booking you should receive an approval email this is your confirmation of the booking including vacation care.
All bookings, absences need to made on the app through the online booking system Smart Central. You can log into the portal to update online information, add documentation and adding vacation care bookings. Cancellation cannot be made through the app or the portal. This will need to be done via email, text message (using the OSHC phone - 0435653313).
Signing in and Out:
Just a reminder that children are required to be signed in and out by an authorised adult (children should not be signing themselves in or out). If for any reason you can not sign your child in or out, it is your responsibility to notify an educator to do so on your behalf.
Medications:
Children who will require medication whilst in care will need to have a medication form completed, signed by all parties listed on the form and handed to the Coordinator before they commence. (Form can be obtained from the OSHC office).
As part of the enrolment process all families will be required to sign a PRN form - medication to be administered at school. (hopefully this form will be included on the online enrolment form).
If a child requires medication at school such as Panadol, Advil, Allergy medications like diphenhydramine (Benadryl) and cetirizine (Zyrtec), the coordinator or responsible person will call the parent/ guardian prior to the administration of the medication for parent/carer/guardian approval.
Car Park:
Just a reminder that the small carpark near the Banyan Centre is an admin car park, gates are set to automatically close therefore I ask that you do not park in there even if the gates happen to be open as you will properly get locked in.
I will open the large carpark near the gym from 6.30am to 8am and then from 4pm until close 6.30pm so you can park there. It will be open all day during vacation care program.
Fees/Statements:
Fees are to be paid weekly basis. Every Monday you will receive a statement from the previous week with the amount owing, then every Wednesday the outstanding balance owing on your statement with be direct debited from your nominated bank. Otherwise you must pay online via your statement through the smart central portal. The account needs to be paid in full by the end of that week. Any families who have not paid the account in full will be notified by the Coordinator and if the account is not paid by the Wednesday care will be cancelled and no more care will be offered until all remaining balance is paid in full.